Frequently Asked Questions
Everything you need to know before choosing your fragrance.
How long do the perfumes last?
Average longevity is around 5â12 hours depending on the fragrance profile, concentration, skin type, weather and application.
What is TDC Original Series?
TDC Original Series represents fragrances released under The Decant Companyâs own customer-facing fragrance identity.
What is TDC Signature Series?
TDC Signature Series uses familiar scent references to help customers understand the fragrance direction while remaining a product of The Decant Company.
Why choose 6 ML?
A convenient, travel-friendly way to explore a fragrance before choosing a larger size.
How does Combo Pricing work?
Eligible same-size perfumes automatically receive the applicable combo price.
Do you offer Cash on Delivery?
Yes, where applicable across Bangladesh.
What are the delivery charges?
ā§ŗ1,000âā§ŗ1,999.99 = ā§ŗ66 nationwide. ā§ŗ2,000+ = FREE. Below ā§ŗ1,000 = applicable standard checkout rate.
Can I return a fragrance if I do not like it?
Customer may contact TDC immediately after delivery to request a preference-based return and pay the applicable courier/delivery charge.
Can I exchange a perfume?
Exchange may be requested within 7 days. Applicable exchange fee and courier/delivery charges apply.
What if I receive the wrong/damaged product?
Contact TDC promptly with order number and clear photo/video evidence.
How should fragrance be stored?
Cool, dry place away from sunlight and excessive heat.